Last Updated on 22 hours by Heyward CPA PLLC
I see this all the time with small business owners!
You hire someone you trust. Over time, they handle more and more. Eventually, they’re running the whole store—and you don’t know anything anymore. They know more than you. And guess what? They start telling YOU what to do.
You’re left paying all the bills, while they’re running the show.
This is why we talk about the E-Myth at Heyward CPA. Build processes, not dependency on people. When you bring someone in, they should step into YOUR process—not bring their own and take over.
Document how things work. Create procedures. Monitor them (not to catch people, but to maintain clarity).
Strong businesses are modular. People can come in, get promoted, move around—without the whole thing collapsing.
What’s one area where you’re too dependent on a key employee right now?